CO2 level question

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  cleanairgvl

  Posted: 12.09.2022 08:21

  Modified: 23.04.2024 16:25

  I recently purchased an airnet4.  Initially I felt that calibration was off (very high readings outside, same as inside).  I recalibrated and outdoor air then seemed to register correctly although I still question a reading of 1050 just me in a room in a 1960 insulation free condo (with no gas/heat on)

  I have taken the device to yoga twice.  My readings were 1595 (on app, monitor showed 1640) on day 1480 the second day.  This is a studio that was created during the pandemic.  In efforts to keep everyone safe they installed a state of the art ventilation system.  Ceilings are high.  I believe they told me 6? air exchanges per hour.  I positioned it so no one was breathing on it, although it was on the floor.  I'm having a hard time believing the monitor is registering correctly. 

  Suggestions? 
• 

  aranet-techsupport

  Posted: 12.09.2022 08:28

  If you have doubts about Aranet4 measurements, please compare its readings outdoors with the third-party service data:  https://earth.nullschool.net/#current/chem/surface/level/overlay=co2sc/orthographic=29.16,51.27,791/loc=24.215,57.021 - find your location on the map and then compare Aranet4 readings with shown.

  Please contact support@aranet.com if you observe a significant difference.
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  cleanairgvl

  Posted: 12.09.2022 23:11

  This a map of the world with outdoor data is really NOT a viable option for me as I am trying to determine if the monitor is working effectively INSIDE.  Do you have a customer service department/representative I can speak with?  Or is my best option to return the device and purchase another one? 
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  aranet-techsupport

  Posted: 12.09.2022 23:19

  Modified: 12.09.2022 23:20

  Hello cleanairgvl,

  Please contact support@aranet.com and we will help you.

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