How can I update Aranet4 device firmware?

aranet-techsupport

Posted: 02.07.2020 17:41
Starting from Aranet4 app version v2.0 firmware update can be done as follows:
1. Click on the settings “wheel” icon in the record of the necessary device;
2. In the newly opened page click on section Firmware;
3. Finally click on the button START UPDATE:
Important! Somtimes there might be an issue that sensor is stuck during some operation, for example, firmware upgrade. In this case it is advised to open the Aranet4 app and try to add new sensor. In most cases this sensor will be discovered, paired back to the app and working again. If issue still persist, please contact support@aranet.com
sirbacon

Posted: 14.02.2021 16:49

Where can I find release notes for the firmware? I current have 0.3.9 installed and 0.4.3 is available. What are the changes?

PS: the screenshots no longer match the new UI in the app.
aranet-techsupport

Posted: 14.02.2021 18:07

Thanks for the message and remark on the outdated firmware update process description - the correct process is described below.

As for the Aranet4 firmware changes on the latest version, then please check: https://forum.aranet.com/all-about-aranet4/where-can-i-find-the-release-notes-for-the-latest-aranet4-firmware-version-changes/
aranet-techsupport

Posted: 14.02.2021 17:36
Starting from Aranet4 app version v2.0 firmware update can be done as follows:
1. Click on the settings “wheel” icon in the record of the necessary device;
2. In the newly opened page click on section Firmware;
3. Finally click on button START UPDATE:
rn

Posted: 29.09.2022 23:55

Those screenshots don't seem to match the current interface still. The settings "sprocket" in the upper-right corner is not visible.
aranet-techsupport

Posted: 30.09.2022 00:52

Hello rn please send a sceenshot of your Aranet application display to support@aranet.com
qmechanic

Posted: 01.10.2022 01:28

My Aranet4 device is on Firmware v1.1.1. When I try to update the firmware on the Android app, it says "Device is up to date, v1.1.1". Isn't the newest version of the firmware v.1.2.0 ? How do I update the firwmware to v.1.2.0?
aranet-techsupport

Posted: 01.10.2022 02:06

Hello qmechanic please send a sceenshot of your Aranet application display to support@aranet.com
skytom

Posted: 11.10.2022 23:18

Hello SAF Tehnika,

My Aranet4 Home rev. 6 device is stating, "Device is up to date, v0.4.10" with the recent iOS App 3.2.8.

Is there a way to update the firmware? Is the "outdated firmware update process" as referenced above, neccessary to enable the changes?

Thank you,

Thomas
aranet-techsupport

Posted: 12.10.2022 09:18

Hello Thomas!

Great that you updated the iOS App to its newer version. At the moment your Aranet4 Home with firmware v0.4.10 is perfect, you will be notified in the app when new firmware version is available for you and able to update as the steps above,

Have a wonderful day!

Aranet Support Team.
skytom

Posted: 13.10.2022 03:04

Hello @aranet-techsupport,

In the App notes, I see v1.2.0 firmware, while in the posts above, commenter also notes v1.1.1 firmware. Are the firmware versions specific to each device Revision? Will this Rev. 6 Aranet4 Home see a newer firmware version, or is there an issue with the firmware updating process?

Thank you again,

Thomas
aranet-techsupport

Posted: 13.10.2022 08:09

Hello Thomas,

The firmware updates are rolled out gradually and are not available for all devices simultaneously.
ayare

Posted: 08.12.2022 08:54

Hello @aranet-techsupport,

I tried to update my device to v.1.2.0 several times as indicated by the app, but without succes. The device says it performs the update, but at some point stops and loads again its current firmware v0.4.10. The app on the other hand remains in "Searching for device in DFU mode" indefinitely.

I also tried already taking out batteries, restarting my phone and made sure that the Aranet app is on the latest version (still no success).

Could you please let me know what to do?

Many thanks,

Astrid
aranet-techsupport

Posted: 08.12.2022 09:29

Hello Astrid!

Try to trigger the Bluetooth switch in the Aranet4 battery compartment (the third one from left to right) OFF and then ON again. Make sure you connect to the Aranet4 device via the Aranet4 App (do not connect it directly to the smartphone via Bluetooth and, if you already did, remove it from your known devices). If this doesn't fix the issue, please write to support@aranet.com and include the Serial Number of your Aranet4 device as well as the smartphone you are using (model and operational system version).
ora

Posted: 09.01.2023 10:45

Hi, I ran into the same problem. I tried toggling the bluetooth switch in the Aranet4 device, and it didn't work. Then I toggled the bluetooth on my phone - and that solved the problem.
qmechanic

Posted: 22.12.2022 04:59

I was able to update my Aranet4 Home device to v1.2.1, using the Android app.

Is that the latest version?
aranet-techsupport

Posted: 22.12.2022 09:46

Hello qmechanic,

Yes, for newest revision latest firmware is v1.2.1 for all the other revisions it is v1.2.0.

Let us know if there anything else you need help with.

Aranet support team.

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