Sensor not returning to baseline after peaks
bangkokian
Posted: 17.07.2023 06:07
Modified: 06.10.2024 15:25
My sensor doesn't seem to want to return to the baseline after high readings. I was in a taxi with all windows shut, the sensor reached 4000+ and after that I couldn't get to go below 800 even when leaving the sensor outside. I performed the calibration, took it somewhere where it went 1000+ and again after that the readings wouldn't get below 600 even outdoors. I recalibrated (this is all in the space of 3 weeks) but now I feel like I can't trust the readings as I don't know if they are artificially elevated.
The calibration is done using the app, the sensor is on manual mode.
[update, I have just read posts about firmware updates so have now updated to 1.3.5, let's see if that helps]
aranet-techsupport
Posted: 17.07.2023 11:51
Hi bangkokian,
Thanks for the message.
Keep us updated.
And please, look at this post about calibration one more time and make sure that you do it the bast way.
bangkokian
Posted: 20.07.2023 05:22
Hi,
it seems to be returning to baseline ok but I was checking your website and I see it says long battery life up to 5 years - whereas mine seems to be running through batteries in 3 months (1 minute intervals for readings, no alarm activated). Also, it seems very sensitive to movement - as soon as I carry it around in my bag (in the outer mesh pocket) I invariably get the error message 8106 so I have to recalibrate again. Could it be damaged, if I can't even take it around without it needing recalibration?
If I do the RMA form, do I have to send the sensor to the USA? I live in Thailand.
Thanks!
bangkokian
Posted: 20.07.2023 05:27
Ah I see you are in Latvia. So I would have to send it there? The latest calibration attempt returned 'unexpected error'....
aranet-techsupport
Posted: 20.07.2023 13:04
Hi bangkokian,
Batteries life depends on type of batteries and its quality.
About RMA, please fill out form on our website and my colleagues will contact you and provide all information.
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