Sensor not returning to baseline after peaks

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  bangkokian

  Posted: 17.07.2023 06:07

  Modified: 29.04.2024 22:07

  My sensor doesn't seem to want to return to the baseline after high readings. I was in a taxi with all windows shut, the sensor reached 4000+ and after that I couldn't get to go below 800 even when leaving the sensor outside. I performed the calibration, took it somewhere where it went 1000+ and again after that the readings wouldn't get below 600 even outdoors. I recalibrated (this is all in the space of 3 weeks) but now I feel like I can't trust the readings as I don't know if they are artificially elevated. 

  The calibration is done using the app, the sensor is on manual mode.

  [update, I have just read posts about firmware updates so have now updated to 1.3.5, let's see if that helps]
• 

  aranet-techsupport

  Posted: 17.07.2023 11:51

  Hi bangkokian,

  Thanks for the message.

  Keep us updated. 

  And please, look at this post about calibration one more time and make sure that you do it the bast way.
• 

  bangkokian

  Posted: 20.07.2023 05:22

  Hi, 

  it seems to be returning to baseline ok but I was checking your website and I see it says long battery life up to 5 years - whereas mine seems to be running through batteries in 3 months (1 minute intervals for readings, no alarm activated). Also, it seems very sensitive to movement - as soon as I carry it around in my bag (in the outer mesh pocket) I invariably get the error message 8106 so I have to recalibrate again. Could it be damaged, if I can't even take it around without it needing recalibration?

  If I do the RMA form, do I have to send the sensor to the USA? I live in Thailand.

  Thanks!
• 

  bangkokian

  Posted: 20.07.2023 05:27

  Ah I see you are in Latvia. So I would have to send it there? The latest calibration attempt returned 'unexpected error'....
• 

  aranet-techsupport

  Posted: 20.07.2023 13:04

  Hi bangkokian,

  Batteries life depends on type of batteries and its quality.

  About RMA, please fill out form on our website and my colleagues will contact you and provide all information. 

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