Unable to reach firmware service, please check later

• 

  salty_wookie

  Posted: 22.10.2022 06:01

  Modified: 20.04.2024 13:42

  I'm getting this error when trying to update firmware on my new Aranet4 Home. Current firmware is 1.1.1 and I'm using the Android app to try to update.

  I've tried rebooting my phone as well as removing the batteries from the Aranet4 for 2 hours but still the same.

  Any ideas on what I could try?

   

  
• 

  aranet-techsupport

  Posted: 24.10.2022 08:19

  Hello,

  DNS server problems were observed when you tried to upgrade the firmware. Please try again.
• 

  aranetuser

  Posted: 24.10.2022 19:09

  I just purchased an Aranet4 and it's on 0.4.14. I'm also seeing this issue. Is the DNS server issue resolved? What domain is it trying to connect to?

   
• 

  aranet-techsupport

  Posted: 26.10.2022 08:19

  We are sorry for the inconvenience, please try to upgrade now.

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