Aranet Cloud Organization deletion
aranet-techsupport
Posted: 13.09.2022 13:12
Modified: 21.11.2024 06:23
Aranet Cloud organization deletion can be initiated either by the User or by Aranet Cloud.
To initiate organization deletion user must have Organization Write permission:
Navigate to ORGANIZATION menu CONFIG tab and click on the "pencil' icon to edit the organization:
Locate DELETE ORGANIZATION button at the bottom of the window and click on it:
A warning message requiring approval with User's password will appear:
After approval:
- organization becomes unavailable for login and existing login sessions expire
- all the administrators (users with role Administrator) (including the user who initiated the process) will receive an informative message in e-mail, that organization will be deleted within 5 days. The message will contain also a link, that allows canceling this process
if no cancellation is done within 5 days, the organization is deleted.
Organization will be deleted immediately if:
- organization has status Waiting (the organization has never had a license and any Pro Bases were registered)
- organization has a Trial AND no bases are registered and the owner is the only user of this organization
- organization has Expired status AND no bases are registered and the owner is the only user of this organization
Aranet Cloud initiates organization deletion if:
- organization is in Waiting status longer than 90 days;
- organization is in Expired status longer than 180 days;
When Cloud initiates deletion process for the organization with Expired status:
- organization becomes unavailable for login and existing login sessions expires
- all the administrators (users with role Administrator) receive informative message in e-mail, that organization will be deleted within 5 days. The message shall contain also link, that allows canceling this process.
if no cancellation is done within 5 days, the organization is deleted.
If the delete process is canceled, the time countdown is started again, meaning, that if the status has not changed after 90 or 180 days, the process will start again.
Organization with Waiting status is deleted immediately (without sending an e-mail) when 90-days countdown has passed.
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