pairing problem new motorola phone android 15

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  ger

  Posted: 20.02.2025 22:10

  Modified: 22.02.2025 00:12

  Good day, i have a new phone : motorola edge 50 neo /Android 15 on which i installed the aranet home app v3.7.9. When opening the app for the first time: the app indicates that bleutooth looks like not enabled (while in reality bleutooth is on) and the app shows a button to divert to bleutooth settings. When pressed nothing happens so it looks like app is not able to open bleutooth. Position is enabled. But when attempting to connect to +add new device  noting happens.

  Aranet4  home sensor =serial nr 381121002746 REV 6  Bluetooth range= normal  software version V1.4.19

  Don't suspect the problem to be in the sensor however as when i removed the app and reinstalled same on  my old phone, i can still connect to the sensor without problems. Same for my older android tablet.

  Any ideas , Thanks in advance
• 

  aranet-techsupport

  Posted: 21.02.2025 08:22

  Hi! Could you please send this to support@aranet.com they will try and help you there.

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