Homey Pro Connection
damo1963
Posted: 03.09.2022 19:30
Modified: 07.10.2024 13:03
Hi folks
Is anyone trying to connect this device to Homey Pro having the same problem as me
Homey sees the device, the icon is up on the screen but there is a red triangle and it says it cannot connect to device
I also have the aranet4 device app on my phone with the home integration enabled. It works on the aranet4 phone app
I have deleted and reloaded but still will not connect to homey. See image below.
Thanks
Bye
Damien
damo1963
Posted: 03.09.2022 19:36
aranet-techsupport
Posted: 05.09.2022 08:28
Hi,
Please make sure that your Aranet4 has the latest firmware version (https://forum.aranet.com/all-about-aranet4/how-can-i-update-aranet4-device-firmware/) and Araner4 Homey app is up to date (v.1.2.1).
damo1963
Posted: 05.09.2022 12:19
Hi folks
version v1.2.1 on homey pro
version v 0 4.10 on Aranet4 phone app
stll not working
thanks
bye
Damien
damo1963
Posted: 08.09.2022 18:31
Hi folks
any further updates
unit is still not working
aranet-techsupport
Posted: 09.09.2022 09:24
Hi,
please contact support@aranet.com.
aranet-techsupport
Posted: 27.10.2022 14:44
Hello,
App update supporting firmware 1.2.0 was launched on October 20.
markm
Posted: 26.05.2023 08:48
Goodmorning, is it possible to update the AraNet app to the new Homey Pro SK3?
tnx
aranet-techsupport
Posted: 26.05.2023 14:21
The update with Homey Pro SK3 support is scheduled in one of the next app versions and will be available during summer 2023.
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